Testimonials

Our goal is to create "Raving Fans." When we created the first managed Internet security service for the home PC user and small business owner we knew that the most important thing we could ever do was to give you a customer experience that far exceeds, even blows away, any expectations you might have had when you become a subscriber. From the feedback we are getting about customer experiences with our amazing support team, it looks like we're getting there. Here are some of the things our customers and business partners are saying:

Testimonials:

Hi, I’m a computer professional of over 15 years. I live and work near Little Rock, Arkansas. Working in the computer industry, I fully understand the security required to use today’s Internet. In fact, I have been a long time advocate for Internet security, and advise everyone I know or work with to secure their computers. As you can imagine, I pride myself on keeping my computer free of viruses and Spyware.

When someone told me about this service, I was skeptical, but interested, because I have learned not to discount anything without first checking it out, and I had never heard of a managed protection service like this for personal and small business users. I pointed my browser to the address I was given and “ran the test,” certain that I would not find any problems on my computer.

I was more than shocked. I was horrified. Not only did I have problems, I had 42 problems, two elevated threats and one high level threat, a key logger. A key logger! I couldn’t believe it! I told myself that it must have been a gimmick and closed the scanner. I then proceeded to research the alleged “key logger,” and sure enough it was in fact a key logger.

At that point I was embarrassed and shamed. “What about all the people I thought I had been helping in the past?” I asked myself. Had I done them a disservice? I quickly came to the realization that this service was, in fact, everything I had been told, and that it is worth much more than what it cost. First thing the next morning, I signed up as an ISA and protected my and my wife’s computers. My head began to spin thinking of all the people that need our help, because they truly don’t understand just how at risk they are.

About the business opportunity...

Shortly after getting the emails with my ISA information, I logged in and checked out the FREE Business Center web site. Again I was surprised. Not only does this company offer a phenomenal service, but they GIVE you the tools to promote it and track your business. You don’t have to pay extra for “this, that and the other thing’ like so many other companies. This company wants YOU to succeed. They don’t want you to give all the money that YOU work for back to THEM.

I am so glad that I was introduced to this company. I can now, help people truly protect their computers, and make money doing it. I am not embarrassed one bit to tell everybody about this service. Oh, and let’s not forget about the people that I am partnered with. These folks are some of the nicest, caring and supportive people I have ever been in business with. I have been truly blessed, and I am thankful.

G. Miller

Alexander, AR

Thank you so much for your excellence in providing top-notch customer service. Getting an e-mail with the work done to resolve my issue twice now is more than I ever expected. I think it is so cool to actually see who the person is that I spoke with. Now that is what I call personalized.

Your folks are right down awesome. Keep up the excellent work.

Sincerely,

Satisfied Customer

Mike C.

Today, when I saw a problem with my computer, my first reaction was, "this is inconvenient." There was no panic because I knew that your professionals would have me up and running in quick time. I thank you for always being there and for creating such wonderful customer relations... Thank You!

Scott, I can't thank you enough for your help today! You went above and beyond what was necessary to fix my problem. How do I know? Because my computer is running smoother that it has been in a while. So you cleared up my problem (and didn't take an enormously long time doing that) and somehow also helped with whatever was making

my computer run so slowly. You provided a valuable service today and more than that, you made sure your customer was totally satisfied. A rare quality in most companies today... Thank you very much!

Have a Great Day!

You're the BEST~

Joan S.

I have already sent positive feedback to Scott without being prompted to do so. I would like to take this opportunity again to thank the team of Bryce, Joel, and Scott in helping my

computer become more happy, healthy and efficient. Also, I would like to thank your company for providing me not only with Internet security, but wallet security. You guys also helped me save a lot of money! Thank You. It is a real pleasure doing business with an authentically helpful company.

Sincerely,

Michelle K

I wanted to give you a huge thank you for all of your help. My computer is running like a champion with no problems. What you guys are doing to help protect all of us is amazing. Thanks again, take great care.

Zachary M

Thank you guys for all of your help. You do a terrific job. I can't remember the last time I received such great service. Perhaps at Les Schwab Tires. LOL

Steve

I am very impressed with not only your product but more importantly your customer service. I have had experiences with Norton and McAfee and your company is by far the best in the industry. Mike, your technician that helped me was patient, knowledgeable, and

efficient. Thank you.

Samantha D.

My name is Jack J. I am President of a California Community Development Corporation. We are a non-profit company that provides services to about 4,000 low to moderate income families in more than thirty apartment complexes. Each complex has a

community room and a computer lab with 10 or more PCs for the use of the residents. The greatest challenge in the computer labs is keeping the kids from bringing spyware and viruses into the labs or laoding programs that cause the computers to be unusable.

The kids found ways to work around the protective systems that had been installed to protect the PCs. More than a year ago I had Trend Micro's PC-Cillin installed in all 300 computers, hoping that the highly rated program would solve the problem. It didn't. So we

had to hire computer techs to routinely clean the hard drives, which was very expensive. A couple of months ago, one of the apartment managers told me about your service. His apartment complex has about 300 children of all ages. They use computers from 3:30 in

the afternoon to 6:30. The manager and his wife spent a great deal of time during their off hours keeping hard drives cleaned so the kids who need to do homework have computers that work. I had your service installed on his ten computers and on mine as well. It now two months later and there have been zero problems. I have recommended to our management company that we install your software on all of the 300 computers that are used by the residents.

Jack J

President and Executive Director

A Community Development Corporation

I have been an Internet Safety Advocate with this company for almost a year now and I continue to be more amazed with this service than when I first saw it. The other day I had downloaded some MP3 files from a web page called "LimeWire" and no sooner did I

download that file when a box popped up from my service stating that the file was corrupt with a Trojan Horse and it had been quarantined. I was so impressed because here I thought I was doing something so harmless and I would have had one of those "other" services it would have never caught it and it would have harmed so much more without my knowledge. Thanks for your outstanding service, there is a reason why you have such an

extremely high retention rate...

K. Price

My experience with your company has been excellent!!

When I started using your service almost three years ago, I was still a bit computer illiterate - I contacted customer support on MANY occasions! Some of my questions were simple, some involved, and some that ended up having nothing to do with your service, just computer issues.

Every time I emailed, a response came quickly and always with patience for my lack of understanding some of the basics. They even helped with the non-SERVICE issues!

The customer support is incredible!

Can't ask for more!

M Hutchins

Thanks to all of you for your advice and assistance...Special thanks to Nathan at the Support Center in Utah. Armed with all the advice and information the rest of you provided and supported by others of the technical staff, he took control of my Dell laptop, found the offending program in the registry, and removed it.

Your company does a great job providing Internet security for its customers, but it derserves special recognition for the individual help provided by their technical staff in Utah. Their customer service is indeed a model for others to emulate

Paul Paulson

What Are Customers Saying?

Testimonials

PC Security Biz